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Store Help

Store Help

Help

My Account Page

Use the options provided to view and edit your account information, check order status, or communicate with the store. To change your registered password or email address, click "Your Account Details". To view a list of previous orders placed under your account and to check on the status of pending orders, click "View Order Status" or “Completed Orders”. To view and modify the items in your Wish List, click "Wishlists". To view, delete, or add new addresses to your Address Book, click "Your Address Book". To send questions or check replies from the Jackie and Eddie’s bakery, click “View Messages”.

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My Account Sign In Page

Enter your email address and password to gain access to your account information. If you don't remember your password, click "Forgot your Password?" to have the password emailed to you. If this is your first time shopping here, you can create a new account by supplying the information requested under "Click here to create a new account".

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Your Account Details Page

Your profile consists of the first and last name assigned to your account and the email address and password you use to gain access to the account. To change this information, simply modify it in the form displayed. When you are finished making changes, click the "Update My Details" button to update your profile.

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View Order Status

The current order history for your account is displayed. Details relating to the shipping and tracking of your order will be updated here as they are available.

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Completed Orders

The details of your completed order are shown. You can review the details about a specific order that has been marked as completed here. Shipping address, products, pricing, and more can be reviewed.

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Checkout Page

Our single page checkout makes things easy for you. Enter you r billing information (or use a saved address), enter shipping addresses (multiple address shipping is available), review details and finalize your order all without having to refresh or visit a different site.

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My Wish List

Your personal Wish Lists are displayed. To remove an item from your Wish List, click "Remove". To move an item from the Wish List to your current order for immediate purchase, click "Buy Now". To change the quantity of an item in the Wish List, change the number displayed in the Quantity field and then click Update. You can also email your Wish List to friends and family by clicking "Share Wish List".

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Share Wish List

To send your Wish List to a friend or family member select share, then first enter the name of the recipient in the Recipient's Name field, then enter the email address where the Wish List should be sent in the Recipient's Email Address field. Compose a suitable message in the Personal Message area and click "Send".

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Customer Address Book

For faster checkout, use your personal Address Book to save addresses to which your orders may be shipped or billed. To create a new Address Book entry, enter the information requested by the form below, then click "Save". To edit an entry, click the "Edit" button, make any changes to the entry, then click "Save". To delete an entry, click "Delete".

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Customer Sign In Page

Enter the address that your order will be shipped to or select an address from your Address Book. New addresses will be saved to your Address Book and you'll be able to retrieve and reuse this information the next time you order. When you've finished, click "Continue" to proceed to the next step of the checkout process.

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